Privacy Policy | North Geelong Accident Repair Centre | North Geelong Accident Repair Centre

Last updated: 23/03/2026

1. Introduction

Welcome to North Geelong Accident Repair Centre. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, and title.
Contact Data includes billing address, email address and telephone numbers.
Vehicle Data includes vehicle make, model, year, registration number (rego), and damage details.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data includes information about how you use our website, products and services.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To process and deliver your repair quotes and services.
To manage our relationship with you, including SMS interactions regarding your quote or repair status.
To administer and protect our business and this website.
To use data analytics to improve our website, services, marketing, customer relationships and experiences.

4. SMS Communications

By providing your phone number and requesting a quote, you consent to receive SMS communications from us regarding your quote, repair status, and related services. You can opt-out of these communications at any time by replying "STOP" to any of our messages.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

6. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

North Geelong Accident Repair Centre
6 Freedman St, North Geelong VIC 3215
03 4244 8938
northgeelongaccidentrepair@outlook.com